- Currently 0; ?>/ TOTALSTARS
- 1
- 2
- 3
- 4
- 5
22/05/2012
Shockingly bad customer service
- Currently 0; ?>/ TOTALSTARS
- 1
- 2
- 3
- 4
- 5
21/05/2012
Just seen my husbands wedding ring for the umteenth time sat in the box as it cant be worn as prompted me to write this review. The way this so called business has treated us is appalling. After 11mths my husbands diamond fell out of his ring. I went back to this company (nov 11)and was told by the owner Kelvin that he has been wearing it abnormally. How do you wear a ring abnormally I ask! M....
Just seen my husbands wedding ring for the umteenth time sat in the box as it cant be worn as prompted me to write this review. The way this so called business has treated us is appalling. After 11mths my husbands diamond fell out of his ring. I went back to this company (nov 11)and was told by the owner Kelvin that he has been wearing it abnormally. How do you wear a ring abnormally I ask! My husband only wears his ring once a week or should I say he used to, as he cant wear it for work as he's an electrician. Kelvin told me that we would have to pay for the new diamond to go back in it he almost seemed surprised that I would suggest such a thing like customer service for heavens sake. The ring is not fit for purpose and we are stuck with a ring that cannot be worn. Im terribly upset that my husband cannot wear his ring from our special day. By the way once you have the excellent service on your initial meeting dont be surprised when you go back to collect your rings its done in reception and quick at that!
Cowboys
- Currently 0; ?>/ TOTALSTARS
- 1
- 2
- 3
- 4
- 5
18/05/2012
Beware of buying anything from this company, if it goes wrong they are not capable of fixing problems even when an item it is returned multiple times. The first return - the door and sensor on the air-filter was damaged, when it was rpaired a second time the unit came back wrecked and was unuseable and unrepairable. USE ANOTHER COMPANY.
Beware of buying anything from this company, if it goes wrong they are not capable of fixing problems even when an item it is returned multiple times. The first return - the door and sensor on the air-filter was damaged, when it was rpaired a second time the unit came back wrecked and was unuseable and unrepairable. USE ANOTHER COMPANY.